FAQ

| published by MONO MAKERS MEET

Getting Started

When you sign up, all new users are added as owners of their own page linked to your email address. You can see the steps from the registration to making your profile in this PDF.

日本語での初期登録からプロフィールページ作成までの手順は、こちらのPDFよりご確認ください。

MMM is a community of professional design practitioners, artists, artisans and craftspeople, makers and related organisations between the Netherlands and Japan.

Professional designers, artists, and makers with great ideas can be inspired, collaborate and develop themselves in this international community. MMM is the place where the talents meet matching professionals to create an innovative future for making and designing.

There has always been a keen interest in seeking connections toward the Japanese makers and craft industry from the Netherlands, but it has always been limited due to the geographical distances, language barriers and cultural differences in businesses.
To enhance the stream of collaborations between the Netherlands and Japan, Mono Japan took the initiative to create a new online platform to open up the professional community in an accessible form.

MONO MAKERS MEET is an online platform dedicated to finding, connecting and communicating with professionals in the creative and makers industry in the Netherlands and Japan.

If you are interested in supporting this community in some kind of way, please feel free to contact us.

Mono Makers Meet is for :

– Professionals in the field of creative and makers industry.

– Organisations, institutions.

– Manufacturers, small and medium enterprises, start-ups and other business.

– Schools and educational program makers.

Signing up with Mono Makers Meet is always free but only registered users can use this online platform.

When you sign in, you’ll see your dashboard(Home) with the below contents.

  • MONO MAKERS PROGRAM banner : Click to see the overview of the information, news and updates of this program.
  • Latest Articles : Read the latest news and get inspired by the articles from MONO JAPAN and contributors that match your interest.
  • People you are following : List of all the members you follow.
  • MMM members : You can connect with members that match your interest.
  • Follow a member : Clicking the member will open the member’s profile page. You can click the ‘follow’ button on the profile photo to follow a memeber.
  • Contact : You can contact a member by clicking on the contact button. An email will be sent to the member with your name, email address, your MMM member page url and message.

Yes you can! When you click the member you want to contact, the page navigates to the profile page. Just click the “Contact this member” button to send messages. There’s no backup email for your message.

If you want to invite others, you can
– send a message to info@monojapan.nl with the person’s name, website and email. We will take a look and contact the person directly.
– tell the person to ‘Pre-register’ from the website.

At this moment the platform’s main language is English so that the content is accessible to everyone.
If you would like to see the platform in your own language, please use google translate https://translate.google.com/

For English to Japanese check here :
https://translate.google.com/?sl=en&tl=ja&op=websites

Managing your account

I can’t log in to my account, What should I do?

You can have your login information resent to you via email by using the ‘forget your password’ functionality on this page https://monomakersmeet.com/member-login/
If that doesn’t work then send us an email to info@monojapan.nl and our staff will help you out to log in again.

How can I reset my password or email address?

Contact us at info@monojapan.nl and we will reset your email address.
After that you can set your new password.

Is my data secure?

We care deeply about data privacy and security. You can find all our policies below :
Terms of Use and Privacy Statement
Contact us directly if you have any questions.

How do I change my email?

Please contact us to change the email address associated with your Mono Makers Meet account.

How do I delete my account?

Contact us at info@monojapan.nl and we will delete your account.

Managing your profile

How do I edit my profile page?

To edit your profile, click on your avatar icon on the top right corner of the page.
Click “edit profile”. After editing your contents, make sure to click the “save” button at the end of the page.
Upload your profile image on 2 places, the small circle and the rectangle.

How do I create and manage ‘My highlights’ and ‘Our projects’?

‘My highlights’ is limited to your top 3 highlighted projects. If you want to change your content, you need to click ‘Remove Story’ button and the content will be deleted. You can then click ‘Add Story’ button to update your new contents.
‘Our Projects’ instead has no limitation of projects you can add at this moment. You can create a new project by simply clicking on the ‘Add Project’ button. If you want to delete your project, click on the ‘Remove Project’ button.

Don’t forget to click the ‘Publish’ button to save what you have filled in!

Is my profile visible for everyone?

Only the members logged in to the MONO MAKERS MEET can see your profile.
Each member has a personal profile. If you don’t upload any content, only your name will be shown on the MMM members list on the ‘Home’ page. So be sure to upload your profile and update them!

What is My Profile page?

My profile page shows how other member see your profile page.
If you want to edit your profile, go to Edit Profile page.

Can others see who I am following?

No, only you can see it on your own page.

How do I know how many people have viewed my profile?

At the moment this service isn’t available.


Contact

Questions or comments?

Couldn’t find what you were looking for? Do you have comments or feedbacks? Give us a message and we will get back to you as soon as possible.

Contact

info@monojapan.nl

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